Here's just a small selection of comments on TripAdvisor from our previous guests.

We can’t thank Maureen and Phil enough for making our stay in Paihia such a fantastic experience.

Janet & John, Trip Advisor

We have an annual event we attend and have used this motel twice, we are always welcomed and the place is always ready for us, beds are amazing and the place is clean and tidy, close to everything you need but not too close to the traffic.

audzb74, Trip Advisor

My sister and I spent 2 nights here while in Paihia. It’s in a super location just steps to the beach and the shops and restaurants. Very quiet, though, in the room (other than my sister snoring lol). We had a two-bed room that was spotless. Beds were comfortable and the kitchenette had everything you need including a great French-press for morning coffee. There is a laundry room with very clean machines for just $4 per load and an outside clothesline to save money and energy instead of the dryer. The real jewel of this place is the lovely host Maureen. She spent so much time helping us plan our trip and even called to check availability at other places for us! She could easily be a travel planner! She found us a lovely B&B in Thames on the Coromandel Peninsula on a busy weekend (see my review of Lady Bowen B&B). Highly recommend the Swiss Chalet Motel!

Helen, Trip Advisor

We stayed last month at Swiss Cottage, it was just lovely. The room was spacious and clean and the owner Maureen was such a gem, nothing was too much bother. This is an amazing motel, walking distance to everything in beautiful Paihia. We are up this way for a wedding in autumn and will definitely be booking again.

Caro, Trip Advisoe

This place is so wallet friendly (reasonable priced), clean and very comfy. We enjoyed the hosts hospitality and her attention to details. Maureen the host looked after our sightseeing for the next day suggesting what we could be doing and how to get the best prices. Thank you Maureen Read less

Sarvikra, Trip Advisor

Friendly helpful staff, clean comfortable room, great parking and facilities with a perfect location for exploring the bay of islands. Wished I could have stayed longer, this place was great, would highly recommend.

Paul R, Trip Advisor

Really good and easy people to deal with. We are stuck and had a problem, weren’t even staying there and they went out of their way to help us out! Super thankful, definitely gonna stay here next time round !

Maps747546, Trip Advisor

The pictures of this place do not do it justice. It is the most charming little motel I have ever seen. It is meticulously taken care of. The rooms are spotless, spacious, quiet and comfortable. Phil and Maureen go out of their way to make sure your stay is exceptional. Phil provided great recommendations of things to do in the area and was honest about which tours were good some that were not worth the money. He even helped me pump up a flat tire on my rental car. The location is perfect. Right across from the water and just a couples mins walk into town and down the street from the beach. I would highly recommend staying here if you are going to be in the area. If I went back, I would not look anywhere else. This place is a gem.

Katy M, Trip Advisor

Just a short walk from the beach and the centre of Paihia, Swiss Chalet Lodge is a great value stay if you want to explore the bay of islands. The rooms are clean and the room service is very efficient. Covered parking is available free of charge Wifi is free but is a bit intermittent in the evenings. There is a washer-dryer in the basement at a small fee which is very handy. Phil at reception is a very friendly man who will tell you everything you need to know about the area and which activities to do. I would stay here again.

Wyrensis, Trip Advisor

A huge thank you to Maureen & Phil for a wonderful stay at the Swiss Chalet in Paihia and for their advice and help. We had travelled up the Westcoast to Cape Reinga and then down to stay at Paihia and our accommodation at the Swiss Chalet was hands down the very best. The bed was oh so comfortable and as soon as our heads hit the pillows it was lights out. Absolutely wonderful. The accommodation was super clean and the layout well thought out. We'd love to stay there again sometime in the future.

Jill & Graeme

A very handy location, nice spacious rooms and very friendly helpful owners, excellent price, and excellent couple of days, We would use the Swiss Chalet next time without question. Highly recommended.


We really enjoyed our stay at the Swiss Chalet. It is very close to shops restaurants and the harbour. Our hosts Maureen and Phil could not have been friendlier and more helpful. The rooms were clean and comfortable. I would recommend this place to anyone and will certainly stay there again if we are intending staying in Paihia.

Lynne G